Frequently AskED Questions

Here are some of the questions we get asked the most!

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What's included in the Starter Kit?

The Starter Kit brings learning to life through our AR/VR platform! Included in each box: 3 books by artist Ed Heck, Activity Books which reinforce learning, and a whimsical VR headset. These materials supplement the disruptED app which enables AR, VR, and also includes engaging digital activities. The Starter Kit and app together let you experience everything in the wonderful world of disruptED!

When will I receive my order?

Orders take around 7-10 business days to be delivered. There may be some delays during the holidays.

Will my package look exactly like the one pictured?

The contents of the package will not change, however packaging design is subject to change for the pre-order boxes.

Is this available internationally?

Unfortunately, we are only shipping within the United States at this time. Sign up for our mailing list to be notified of company updates, including when we expand to international shipping.

When will I be charged for my purchase?

Your card will be charged upon confirming your purchase. Orders will be shipped out on December 1st, and you will be notified by email when your order has shipped.

Are there any health risks to these materials?

As AR technology does not require the use of headsets, the AR experiences with the disruptED app is as safe as any other children’s app. Young children should always be supervised by an adult while experiencing any of the books in VR. Each child should gradually ease into use of VR headsets starting with a few minutes at a time to understand their personal reaction to virtual reality experiences.

ALL USERS should take a break after 30 minutes of use. Never continue to use the cardboard headsets if you are experiencing any discomfort.

 
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Have Additional Questions?

 
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